Delete your account

Last updated: 9 October 2026

You can delete your Lens by InstaGrow account and all its data at any time. Deleting is permanent: download anything you want to keep first.

How to delete

  • In the app: Settings → Account → Delete account, then confirm.
  • On the website: sign in, open Account, choose Delete account, then confirm.
  • By contact form: at lens.instagrowapp.com/contact/, choose "Delete my account" and enter the email address on your account. We confirm by email and delete within 7 days.

What is deleted

  • All photos and videos stored in Lens, with their previews, edits and streaming copies
  • Items in Trash and Archive
  • Your shares (friends lose access to what you shared) and your Lens name
  • Your email and Google sign-ins, devices and browser sessions
  • Your storage connections (files already in your own Google Drive, OneDrive, Dropbox, Box, S3 or NAS stay there; they are yours)

What is kept, and for how long

  • Encrypted backups may hold deleted data for up to 35 days before being overwritten. It is not used or restored.
  • Items friends shared with you belong to them and are not deleted with your account.
  • Where the law requires us to keep a record (for example, a legal request), we keep only that record, for as long as required.